Management Training

In today's increasingly diverse workplace, every manager must learn how to lead, manage, and coach teams and individuals from a wide range of backgrounds and identities. Participants leave this core management training with the essential tools of effective leadership (self-awareness, giving feedback, delegating effectively, building a sense of team, inspiring by example) as well as a deeper understanding and tools for how to manage across difference. The workshop is available as a stand-alone training, but is recommended as a series of workshops, particularly for new managers

A challenging conversation is an interaction between two or more parties characterized by elevated emotions, differing viewpoints, and perceived high stakes for at least one of the parties. Given the highly contentious events occurring both within the US and around the globe, managers need to know how to create supportive spaces for employees to discuss how those events impact them and influence workplace dynamics. This workshop helps participants learn techniques to move discussions from debate to dialogue.

Many employees cite the absence of candid, real-time feedback as a common challenge in their professional development. Managers often struggle to provide effective feedback, particularly across differences. This workshop provides participants with a 5-step process for delivering feedback and tools for both eliciting and receiving feedback.

Learn more about Effective Feedback from our team

Psychological safety is the cornerstone of inclusive and high-performing teams. When team members feel secure to speak up, ask questions, and take risks without fear of judgment or reprisal, innovation flourishes and collaboration thrives. Conversely, the absence of psychological safety can have profound consequences, stifling creativity, eroding trust, and hampering team effectiveness. Through the use of assessments and case studies, participants explore the degree to which psychological safety currently exists and learn techniques to increase it.

Learn more about Psychological Safety from our team

For many people, the word “conflict” evokes images of fighting, anger, and lingering tension. We help managers reframe conflict as a common occurrence that can be resolved constructively. Participants acquire tools and techniques to resolve one-to-one conflicts as well as conflicts within their teams that threaten to disrupt productivity and undermine morale.

Change is inevitable and it brings with it both challenges and opportunities. When embraced, change can stimulate growth, foster innovation, and drive continuous improvement. For managers, the ability to lead and manage change is paramount. This workshop equips managers with the tools they need to implement change and navigate the emotional aspects involved. By honing these skills, managers can guide their teams, reduce stress and mitigate uncertainty.